1. Information We Collect
- Account details for administrators and staff.
- Order and customer information processed on behalf of restaurants.
- Operational records such as menus, sales, schedules, and reports.
- Technical telemetry for reliability, security, and diagnostics.
- Payment details handled through PCI-compliant payment processors.
2. How We Use Information
- Deliver and maintain core POS, ordering, and reporting functionality.
- Authenticate users and protect account security.
- Detect abuse, prevent fraud, and investigate incidents.
- Provide support, service notices, and product communications.
- Comply with legal obligations and enforce contractual terms.
5. Data Rights, Security, and Retention
Depending on your jurisdiction, you may have rights to access, correct, delete, or export personal information. We apply industry-standard safeguards including encryption, access controls, and audit logging.
Data is retained only as long as needed for service operations, legal obligations, dispute resolution, and agreement enforcement.
6. International Transfers and Updates
If you access our services outside the United States, information may be transferred and processed in jurisdictions where we or our providers operate. We may update this policy periodically and revise the effective date when material changes are posted.
7. Contact
Questions about privacy can be sent to info@servepoint.me.