Everything your restaurant needs.
One platform that replaces the patchwork of POS, ordering, payroll, and reporting tools you've stitched together over the years.
Real problems. Solved.
Running a restaurant is hard enough. Here are the everyday headaches ServePoint quietly takes off your plate.
Invoices pile up and inventory is always wrong
Your produce delivery shows up with a paper invoice, and somewhere between the walk-in and the office it turns into a guessing game. With ServePoint you just snap a photo of the invoice — the line items are read in for you and your inventory counts update automatically. Got a long invoice that runs two or three pages? Take a pic of each page and ServePoint merges them into one invoice and reads every line item across all of them. No more typing in 40 items by hand, no more "I thought we still had a case of tomatoes."
Building your menu in a new system takes forever
Nobody wants to spend a weekend retyping their entire menu. Lay your printed menu down, scan it, and watch your categories, items, prices, and modifiers appear like magic. Even better, your menu and your online ordering website are the same menu — change a price or add an item once and it shows up on your ordering site in real time. No second system to update, no website that says one price while the kitchen says another.
You’re not sure if your prices actually make money
You think your signature pasta is profitable… but are you sure once you factor in labor? Scan your recipe cards and the recipe optimizer tells you exactly what to charge to hit the profit margin you want — counting both food cost and the labor that goes into the dish. Set your target, see your price, stop leaving money on the table.
Switching POS systems feels too risky
The biggest reason owners stay stuck on a clunky POS is the fear of losing everything. ServePoint imports your menu, modifiers, employees, customers, and even your past orders and transactions from your current system. You start day one with your history intact — not a blank slate.
You want your own delivery without building a delivery company
Running your own delivery usually means juggling phone calls, sticky notes, and "where’s the driver?" texts. ServePoint lets you manage your own drivers and third-party delivery from one screen — track every order, every driver, and keep customers updated automatically from "preparing" to "delivered."
Dispatching drivers is chaos during the rush
When three delivery orders hit at once, who takes what? Your drivers get a new-order alert right in the ServePoint Employee app and claim runs themselves — just like a DoorDash driver would. Your staff can act as dispatchers with the same simple tap-to-assign workflow. Everyone knows their job, and the line keeps moving.
Short a driver on a Friday night
Your usual driver called out and orders are stacking up. Instead of telling customers "sorry, no delivery tonight," you hand the order off to Uber’s courier network on demand — right from the same screen. The food goes out, the customer’s happy, and you didn’t miss the sale.
You’re away from the restaurant but still need to make changes
You’re at your kid’s game and get a text that you’re out of the halibut. Open the app and just ask: "86 the halibut." Done. Need to bump weekend brunch prices or pause online ordering before a private event? Just ask. The "Ask" AI assistant lets you make quick changes by typing what you want — no menu hunting, no training required.
Managers waste time digging through menus for small updates
Updating availability, changing a price, toggling online ordering, running a quick sales question — your managers shouldn’t need a manual. The "Ask" assistant is built right into the Manager and Employee apps, so your team makes everyday changes in seconds just by asking in plain English.
You only find out about problems after they’ve cost you
A slow Tuesday, a dish that’s quietly losing money, labor creeping over budget — by the time it shows up on a monthly report, the damage is done. ServePoint’s live dashboards and smart insights show you what’s selling, what’s not, and where your margins are slipping while you can still do something about it.
Your receipts and kitchen tickets never look the way you want
Maybe you want your logo on the receipt, a thank-you message at the bottom, or your kitchen tickets laid out so the line cooks can actually read them at a glance. The template designer lets you customize both customer receipts and kitchen tickets with drag-and-drop, and a live preview shows exactly how each one will print before you ever send paper through the printer. Design it once, and every ticket comes out just right.
Troubleshooting a terminal over the phone is a nightmare
"What does your screen say?" never works when your closing manager is panicking on a Saturday night. From the admin portal you can see a live view of any of your tablets and screens and share their screen for troubleshooting — right from wherever you are. No driving in, no guessing. You see exactly what they see and walk them through it in seconds.
Adding hardware and figuring out connection problems is intimidating
Setting up a new printer or pairing a card reader shouldn’t require an IT degree. ServePoint walks you through adding new hardware, lets you group your terminals, printers, and screens into station groups, and shows you a live connectivity map so you can spot and diagnose a dropped device the moment it happens — no more "is the kitchen printer offline again?" mystery.
Marketing feels like guesswork and you’re too busy for it
You know you should be reaching your regulars and bringing in new faces, but who has the time? ServePoint lets you build targeted campaigns to the right customer segments by email and text, and run Google and Meta ad campaigns — all from one place. Reach the people most likely to come back, then see what actually drove orders instead of guessing.
Rearranging your dining room means rebuilding your floor plan
You pull tables together for a big party or reset the patio for summer, and suddenly your POS floor plan doesn’t match reality. The table designer lets you drag, resize, and arrange tables and sections to match your real dining room in minutes — so servers tap the right table every time and your floor view always reflects what’s actually out there.
You don’t know if your promotions actually make money
"Is it worth giving customers 10% off, or am I better off doing a flat $5?" Instead of guessing, ServePoint’s loyalty and promotion reporting shows you in real time which offers are driving repeat visits and real revenue — and which ones are just giving away margin. Run the program, watch the numbers, and double down on what works.
See it in action.
A 30-minute demo is the fastest way to know if ServePoint is right for your operation.